Frequently Asked Questions

My Account

How do I update my email address?

To update your email address, log on to your My Account page, go to Login and then enter your email address and password. Choose the Update Contact Information option located on the front page of your My Account page.

How do I update my registration questions?

To update your registration information, log on to your My Account page by going to Login and entering your email address and password. Choose the Update Registration Questions option located on the front page of your My Account page.

How do I update my contact information?

To update your contact information, log on to your My Account page by going to Login and entering your email address and password. Choose the Update Contact Information option located on the front page of your My Account page.

How do I delete my account?

To delete your account, log on to your My Account page, go to Login and then enter your email address and password. Choose the Delete Account option located on the front page of your My Account page. Once you have deleted your account, you cannot log back into your account to cash out and redeem your Points; this must be done before you delete your account. Deleting your account could take up to 10 days for your request to be processed, so please disregard any emails you receive from us in the meantime.


Incentives for Participation

Do I get paid for taking an online survey?

Yes, typically you earn Points when you complete a screener (a short survey), as well as when you fill out a long survey.

You can redeem your Points for cash, or donate them to a charity. Log in to your My Account page and choose the Cash Out option.

One Point is equivalent to one penny. Therefore, for every 100 Points, the value is equal to one dollar.


The Automotive Parts Buyer Panel is owned and operated by Decision Analyst, Inc., a global marketing research and analytical consulting company, headquartered in the Dallas-Fort Worth area.